BRPL is the largest Discom in Delhi, covering 750 sq. km of area (west and south)
with a population density of 2,665 per sq, km. It is a joint venture between Government of Delhi (49%)
and Reliance Infrastructure Ltd (51%). It caters to more than 2.3 million customers.
Our vision:
- To be amongst the most admired and most trusted integrated utility companies in the world.
- To deliver reliable and quality products and services to all customers at competitive costs,
with international standards of customer care,- thereby creating superior value for all stakeholders.
- To set new benchmarks in: standards of corporate performance and governance, through the
pursuit of operational and financial excellence, responsible citizenship, and profitable growth.
Our mission:
- To attain global best practices and become a world-class utility.
- To provide: uninterrupted, affordable, quality, reliable, safe, and clean power to our customers.
- To achieve excellence in: service, quality, reliability, safety, and customer care.
- To earn: trust and confidence of all customers and stakeholders by exceeding their expectations,
and make the company a respected household name.
- To work: with vigour, dedication, and innovation keeping total customer satisfaction as the ultimate goal.
- To consistently achieve: high growth with the highest levels of productivity.
- To be: a technology driven, efficient, and financially sound organization.
- To be a responsible corporate citizen nurturing human values and concern
for society, the environment and above all, people.
- To contribute: towards community development and nation building.
- To promote a work culture that fosters: individual growth, team spirit, and creativity to overcome challenges and attain goals.
- To encourage: ideas, talent, and value systems.
- To uphold the guiding principles of: trust, integrity, and transparency in all aspects of
interactions and dealings.
